Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return your Order for a full refund of paid price within 7 days of the receipt of the order.
However, you must understand that we can’t bear a loss either; so return of products will be accepted only if the products are returned in a saleable condition with the tags intact, invoice attached and in their original packaging, in an unwashed and undamaged condition. Refund/ replacement for goods/ merchandise is subject to inspection and approval by our team.
Damages due to neglect, improper usage or application will not be covered under our Returns Policy. Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges. Create Return request by dropping an email at firstname.lastname@example.org.
In most of the cases, our logistic partner will pickup product from your doorstep. In case pickup facility is not available, you are requested to either drop your product at designated drop-off centers or self-send your product to us.
On day of pickup, our logistics partner will communicate with you over sms/call. For availing drop-off facility, approach drop-off center with required document (Please refer e-mail for details). For Self-Send, send your prepared and properly sealed return package to the address of the sender.
Once you have sent your shipment, send us a photo or a scanned copy of courier slip and courier tracking details. Note: Courier charges will be reimbursed subject to charges mentioned on courier slip.